One of Washington County’s hidden gems, West Bend Country Club (WBCC) has served its community since 1928. Many people are drawn to this golf course, which was designed by famed architect William Langford. Members return year after year due to the quality of the course – and its employees.
Office Manager Kay Giese has worked over 30 years for WBCC, having started in high school and, like many WBCC employees, enjoyed it so much she remained. WBCC employs approximately 30 people who work all year, with many seasonal and part-time staff members during the peak season.
Recently, Kay was notified that health insurance premiums would increase significantly, which was not affordable for WBCC or its employees. Kay spent five months investigating alternatives. She looked at quotes from various health insurance providers and brokers, as well as explored using a Professional Employer Organization (PEO). Because health insurance companies considered WBCC a large company – even though most employees never qualified for insurance due to part-time hours or seasonal employment – no options were affordable.
Eventually, a board member suggested that Kay contact Staffing Support Specialists because he had a great experience with them at a previous company. Kay explained the problem to the Staffing Support Specialists team, who suggested a “payrolling” option for part-time and seasonal employees.
After Staffing Support Specialists began employing those part-time and seasonal employees, WBCC was categorized as a small company and their healthcare rates were reduced by two thirds. This is lower than their premiums before the quoted increase!
The benefits of working with Staffing Support Specialists haven’t stopped there. Kay reports that employing these individuals through Staffing Support Specialists saves her team many hours of work because they no longer need to worry about onboarding, payroll, W2s, and other filings.
Staffing Support Specialists provides technology that allows most new WBCC employees to handle onboarding tasks remotely. If someone requires in-person assistance, they are welcome to visit a Staffing Support Specialists office, which has convenient locations in Hartford and Milwaukee.
Introducing a disciplined onboarding process has also resulted in fewer “no-show” employees on the first day of work. By communicating with employees and completing their onboarding paperwork prior to the first day, the employee is more engaged and ready to begin work on their agreed-upon start date.
The benefits don’t stop with payrolling. Because the Staffing Support Specialists have a great understanding of WBCC, the team refers job seekers to Kay and her team, augmenting their own sourcing efforts. This has been important in such a tight labor market.
The Staffing Support Specialists team appreciates the opportunity to provide a valuable service to a venerable organization like WBCC.