Frequently Asked Questions by Job Seekers

Working with us opens doors you might not find on your own. We have direct relationships with employers who trust us to find great people, so we can get your resume in front of hiring managers faster. We know these companies from the inside, so we can help make sure a job is the right fit for your skills, your goals, and an environment where you’ll thrive. We also know exactly what hiring managers are looking for and how to position your resume and introduction to stand out. And since we work with multiple employers across the region, we can often connect you with more opportunities, faster, than searching on your own — at no cost to you.

We specialize in placing candidates across a wide range of industries, including Manufacturing, Warehousing, Office & Professional Services, IT, Healthcare Support, and many more. If you’re unsure whether your background is a fit, reach out — we’re happy to discuss your experience and explore what’s available. Take a peek at our Job Board to learn more.

No! While we do place candidates in temporary positions, our primary focus is temp-to-perm and direct-hire placements. We also offer individual career consulting and resume creation for those looking for extra support along the way. Whether you’re looking for short-term flexibility or a long-term career move, we can help you find the right fit.

It starts with getting to know you: your skills, experience, and what you’re looking for in a career. We’ll also review your resume and identify any areas where it can be strengthened. From there, we match you with opportunities that align with your goals, your lifestyle, and the type of environment where you’ll thrive. Once we identify a good fit, we coordinate interviews, provide coaching and feedback, and support you through the hiring process. If you’re placed, we stay in touch to make sure things are going well — and we’re a resource for you throughout your 90-day probationary period, so you’re never navigating it alone.

It depends on the types of roles you’re pursuing and current demand, but we work as quickly as possible. We do NOT just send you to the first opening we have. Instead, we share your resume with several prospective employers and advocate to get you in front of them for an interview. Some candidates are placed within days, while others may take a few weeks, depending on fit and availability. We also keep candidates pipelined, so when a role opens up that matches your experience and needs, we reach out right away.

Every employer’s timeline is different. Some move quickly and make decisions within a few days, while others may take a couple of weeks. We’ll keep you informed every step of the way and let you know what to expect based on the specific role and company. We also stay on top of it — continuing to follow up with the employer until we have an answer — and we’re transparent with you, letting you know as soon as we hear anything.

You’ll work with a dedicated Staffing Support Specialists team member who gets to know your background and goals. They’ll be your main point of contact throughout the process. That said, we’re a team — if your recruiter is unavailable, someone else will be able to step in and assist you without missing a beat.

No. Our job placement services are completely free for job seekers — you’re never charged for us to match you with opportunities or place you in a role. The wage you’re offered is the wage you take home. If you’d like extra support, our resume-building and career consulting services are available starting at $25.

Staffing Support Specialists can conduct interviews either in person or over the phone, but onsite interviews with the employer are determined by the position and the employer’s preference. We’ll let you know ahead of time how the interview will be conducted and help you prepare accordingly. If you’d like to interview with us in person, we recommend scheduling time with our recruiting team in advance. 

Many of our client companies require drug testing as part of their hiring process. If a drug test is required, we’ll let you know upfront and coordinate the screening for you.

We facilitate whichever drug screening requirement is provided by the employer. We will share with each candidate whether a desired opening requires a drug screen and the type (ie, 5-panel, 10-panel, or hair follicle). We do work with a 3rd party testing facility that will provide us with results. We stay in touch with both the employee and employer to provide transparent results.

It depends on the type of placement. If you’re in a temporary or temp-to-hire role, you’re employed by Staffing Support Specialists. We handle your onboarding, payroll, and employment administration. If you’re hired directly by the company, you’re their employee from day one.

Our work week runs Monday through Sunday, and paychecks are issued weekly, every Friday. Your pay is automatically deposited into your bank account via direct deposit. You can check your paycheck details anytime through our weekly email or the employee portal. Don’t have a bank account? No problem — we can send your direct deposit to a pre-paid debit card instead.

Temp-to-hire means you start in a temporary position with the possibility of being hired permanently by the employer. It’s a great way to evaluate the role and company culture before making a long-term commitment, and it gives the employer a chance to see your skills in action.

Direct-hire means you’re hired directly onto the employer’s payroll from day one. We handle the recruiting and placement process, but once you’re hired, you’re a full employee of that company.

We realize that not every job is a good fit for you, and sometimes you do not know that until you have started working. If you are on a job and find it is not going to work for you, please contact us immediately. You may be asked to stay long enough for us to find a replacement, but we will attempt to remedy the situation as quickly as possible. As with any interaction, communication is the key. We expect open communication from you, and you can expect the same from Staffing Support Specialists.

If an accident occurs and you are injured while on the job, call Staffing Support Specialists immediately! You are employed by us and covered by our Workers’ Compensation Insurance. We must be notified right away so we can make sure you’re given care and attention at the proper medical facility.

If it’s an emergency, go to the Emergency Department immediately — your safety comes first. Once you’ve been stabilized, notify us as soon as possible.

Let us know as soon as possible, and we’ll work with you and the employer to help navigate clarifying expectations or work through any disconnects. If safety is a concern, please let us know immediately!

Yes. We offer individual consulting services, including career coaching, professional development, resume strategy, interview preparation, and job search guidance. Whether you’re looking to refine your approach or plan your next career move, we can help. Contact us to learn more.

We regularly share job search tips, career advice, and industry insights on our blog and in our Job Seeker Resource Center. We also provide personalized support throughout your job search and placement. If you need additional guidance, just ask — we’re here to help.